• The consistency is different/ scent strong/ weaker for the product I just received, compared to the one I had before. Why is that?
  • One of the main things that attract our client base is because we use natural and organic butters, essential oils and less than 1% of fragrance to create our products. It’s what our customers expect. Each batch of butter, cream, and soap is handmade in my kitchen; in a safe and clean environment. Some essential oils are stronger than others, and when mixed with other ingredients those scents may either be strengthened or weakened. Also various natural products stiffen or melt at varying temperatures, and some variation in consistency may occur.

  • Are your products available in stores?
  • We are currently available at All Things Marketplace located in Detroit, MI. If you, or someone you know  would like to carry Cevanna Naturals in your location contact us at Info@CevannaNaturals.com

  • Can I use your products with protective styles?
  • Cevanna Naturals is great for use with protective and other natural styles including braid out, twist outs, and Bantu knots! Our hair products are butter based so for best results, apply on your hair CLOSE TO your scalp BUT NOT directly on your scalp to avoid clogged pores.

  • Does Cevanna Naturals work for men? Hair? Beards?
  • It sure does! Though it took a little convincing, my own husband, who has struggles with overgrowth of the scalp, uses it. His favorite is the orange scent. Remember, our hair and body butters are  natural products that can be used on both the hair and the body.  So men, use it as you see fit. You deserve moisture too!

  • Can people of all ethnicities use your products?
  • Our products don’t discriminate.  What’s more important is the condition of your skin, and dry itchy skin can span age, gender and ethnic gaps. Our products have been found to be effective for treatment for other ethnicities though usage ratios may vary. Dry skin doesn’t discriminate so why should we… but of course, I am not a doctor so if you have any medical issues or concerns, please do not hesitate to consult your physician.


  • I really like the scented soaps and lotions? Does the scent last all day?
  • Our products are largely butter based and infused with essential oils. As the butters melt and moisturize your skin, the scent may begin to fade over the course of the day. The great thing about Cevanna Naturals is that when used properly, you can never use too much. So just reapply, and continue to enjoy hours of smooth, moisturized skin for hours to come.

  • Are all of your products safe for children?
  • Our products are made with all natural and organic ingredients and are generally safe for children. Of course, if you or your child have specific allergies, please consult a physician prior to use. If you experience any pain or discomfort, please discontinue use immediately and consult your physician.

  • My package has arrived, however the butter is too firm or has melted? What should I do?
  • Cevanna Naturals is a specialized blend of all natural hair and body products handmade by me in my kitchen! As a result, sometimes the ingredients may settle. If your product has melted, simply refrigerate to stiffen the consistency, and stir!

     

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